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Privacy Policy

Learn how your personal data is processed.

PRIVACY POLICY

This Policy provides fundamental information about the purposes, methods of processing, and security of your personal data as a user of the website: delieurope.com (hereinafter referred to as the “Website”). By reviewing this Privacy Policy, you will learn who is the administrator of your personal data, what personal data is collected by the Website, for what purposes it is used, and how it is protected.

§1. Basic Information

The administrator of your personal data is DELI GROUP CEE Sp. z o.o, NIP: 521-375-91-83, REGON: 366073662, with its registered office at Platinium Business Park III, Wołoska 9A, 02-583 Warsaw, Poland.

  1. You can contact the Administrator via email: office@nbdeli.com.

§2. Principles of Data Processing

  1. The Administrator processes personal data in compliance with the following principles:
  1. Based on a legal basis and in accordance with the law (legality);
  2. Fairly and honestly (fairness);
  3. In a transparent manner for the data subject (transparency);
  4. For specific purposes and not “just in case” (minimization);
  5. No more than necessary (adequacy);
  6. Ensuring data accuracy (accuracy);
  7. No longer than necessary (storage limitation);
  8. Ensuring appropriate data security (security).

§3. Purposes, Legal Basis, and Scope of Data Processing

1. Your data will be processed for the following purposes:

  1. For contact purposes, to respond to your message sent directly via email, contact form, social media channel, or in response to a phone call, based on the legitimate interest of the Administrator in providing you with a response.
  2. For marketing purposes, solely based on the consent you have given.
  3. For informational purposes, to provide you with important updates regarding the services you use through our Website.
  4. For managing our company profile on social media platforms (such as Facebook/Instagram), according to the rules set by the owners of these platforms. This includes informing you about our products, promotions, and other news related to our business, which we consider a legitimate interest.
  5. For technical purposes, using cookies (technical cookies), based on the legitimate interest of the Administrator to ensure the proper operation and functionality of the Website.
  6. For statistical and analytical purposes, if you have given your consent to our use of cookies for analytical purposes.
  7. For archiving purposes, including storing phone numbers, messages, and emails, based on the legitimate interest of the Administrator related to protection against claims.
  8. For analyzing anonymous information, such as browser type, operating system, device, time spent on the site, navigation between pages, link clicks, approximate location, age range, and gender. This data is anonymized and collected through advertising and analytics systems. It does not allow for identification of a specific user and is used for marketing, analytical, and statistical purposes.

2. The scope of data processing:

  1. If you send us a message via email, contact form, social media, or provide information over the phone, we will process the data included in that message. Providing this data is voluntary. You can request the deletion of this data at any time.
  2. If you like a post, leave a comment, send a message, react, or engage with our social media profile (e.g., Facebook, Instagram), we will process the data you have provided on that platform and to which we have access. You can stop this processing by unsubscribing from our profile.
  3. Other data we process include your IP address and data stored in cookies. You control the extent to which we can use cookies with your data. Providing this data is voluntary, and you can change your preferences at any time through your browser settings or by deleting stored cookies from our Website.
  4. Use of APIs (Application Programming Interfaces) provided by external partners to integrate various functionalities, such as maps, analytics, advertising services, or social media. The use of these APIs may result in additional cookies being created or existing cookies being used to process user data. External partners may store and process this data in accordance with their own privacy policies.

§4. No Automated Profiling on the Website

  1.   We do not use automated profiling on the Website to create marketing campaigns         based on measuring user activity, which would allow us to target specific advertising       materials to precisely selected users.
  2. Although we use advertising systems from our partners (such as Facebook and Google), the information and data they collect about your activity on the Website, which may be used for marketing campaigns, do not constitute automated profiling. This is because we are unable to make decisions regarding you as an individual user (e.g., displaying a specific advertisement to you). We can only create ads for user groups based on general statistical data provided by our partners. We do not have the ability to ensure that a particular user sees a specific advertisement based on their activity data.
  3. For more information on how our partners conduct user profiling and create audience groups, please refer to their privacy policies in the section below.

§5. Data Recipients and Transfer of Data Outside the EEA or to an International Organization

1. Depending on the purpose of data processing, the recipients of your personal data may include:

  1. Government authorities and other public institutions, to the extent required by the laws applicable in the Republic of Poland, in relation to the fulfillment of legal obligations imposed on the Administrator, such as pursuing legal claims, fulfilling tax obligations, and other proceedings regulated by relevant laws.
  2. Website software providers (hosting, server, domain).
  3. Website development and maintenance service providers.
  4. Marketing service providers responsible for managing the Website’s promotional activities and social media channels.
  5. Cloud storage service providers for storing data and documents.
  6. Cookie management software providers, responsible for handling cookie preferences and the scope of data processing.
  7. Advertising partners (Facebook, Google), if you have given consent for marketing cookies. Your data stored in cookies may be shared with these partners.
  8. Analytics service providers (e.g., Google Analytics), if you have given consent for analytical cookies. Your data stored in cookies may be processed for analyzing Website traffic.

2. Your data is not transferred to countries outside the EEA or international organizations, except in cases where it is processed by:

  1. Google Inc., based in the USA, for website traffic analytics via Google Analytics and providing additional functionalities (such as Google Maps, Google Search Console) essential for the proper operation of the Website and displaying search results. See how Google processes and protects your data. You can use this browser add-on to manage the scope of data collected by Google Analytics.
  2. Google Inc., based in the USA, for advertising and measuring ad performance in Google Ads. See how Google processes and protects your data.
  3. Meta Platforms, Inc., based in the USA, for managing accounts and accessing data on social media platforms (Facebook, Instagram), as well as for advertising and measuring ad effectiveness using the Facebook Pixel and Conversions API installed on the Website. See how Facebook processes and protects your data.

§6. Data Retention Period

  1. We cannot specify a single period for which we will process your data.
  2. If you have provided us with your data via email, telephone, contact form, or social media platforms where we manage company profiles, we will process your data until you request its deletion or object to its processing. However, we may also retain the data if we determine that we have fulfilled the legitimate interests of the Administrator.

§7. User Rights

  1. In connection with the processing of your data, you have the following rights:
  2. The right to access your data and to request its rectification, deletion, or                      restriction of processing.
  3. The right to data portability.
  4. The right to object to processing.
  5. The right to withdraw consent for data processing at any time and in any form,          unless the processing is necessary for the Administrator to perform a contract, fulfill      legal obligations towards government institutions, or pursue legitimate interests.

2. You also have the right to file a complaint with the President of the Personal Data Protection Office (Urząd Ochrony Danych Osobowych) at ul. Stawki 2, 00-193 Warsaw, Poland.

3.  More information on personal data protection can be found on the website of the Personal Data Protection Office: www.uodo.gov.pl.

§8. Information About Cookies

  1. Our Website uses cookies (cookie files).
  2. We have implemented a solution on the Website that allows you to manage the scope of personal data processing through cookies. This plugin complies with the latest Consent Mode v2 requirements, ensuring a high level of customization and privacy protection. The plugin’s author is a certified Google partner, which confirms the use of best practices and standards for user data and cookie management. Thanks to this functionality, you can easily and intuitively adjust data processing settings to your preferences.
  3. Cookies are small text files stored on users’ devices while browsing the Website. They are used to facilitate website usage, improve service quality, and enable traffic and behavior analysis.
  4. Cookies can be persistent (permanent) or temporary (session-based). Persistent cookies are stored on the user’s device for a specified period or until manually deleted. Temporary cookies are removed when the browser is closed.
  5. We use first-party cookies and third-party cookies:
    1. First-party cookies ensure the proper functioning of the Website, personalize content, save user preferences, and analyze statistics.
    2. Third-party cookies are used by external analytics, advertising, and social media integration tools.
  6. Users have the right to control and restrict the way cookies are used on our Website. Most web browsers allow users to manage cookies, including blocking, restricting, or deleting them. Detailed information on managing cookies can be found in your browser settings.
  7. Disabling or restricting cookies may affect the functionality of the Website and the quality of services provided.
  8. Our Website uses different types of cookies to better meet user needs and ensure optimal Website performance.

Types of Cookies We Use:

Technical Cookies – Essential for the proper functioning of the Website. They help maintain user sessions, manage forms, save preferences, and ensure Website security.

Marketing Cookies – Allow for personalized advertising and remarketing activities tailored to users’ interests and preferences. They also help measure the effectiveness of advertising campaigns and optimize ad content.

Analytical Cookies – Used to collect information on how users interact with the Website, such as the number of visits, visited pages, time spent on the site, and traffic sources. The collected data helps analyze and optimize the Website, improving its functionality and content relevance.

§9. Why Do We Use Cookies?

  1. Improved User Experience – Cookies significantly enhance the comfort of using the Website.
  2. Content Personalization – Cookies allow for the customization of displayed content based on user preferences and interests, making the Website more attractive and useful.
  3. Saving Settings – Cookies enable the Website to remember user-selected settings, such as language, layout, or color scheme, ensuring faster and more convenient navigation.
  4. Login Management – Cookies store login information, allowing users to switch between different sections of the Website without having to log in repeatedly.
  5. Session Maintenance – Cookies help track user activity across different pages, enabling users to return to recently visited sections or continue unfinished actions, such as filling out forms.
  6. Performance Optimization – Cookies are used to analyze traffic and user behavior on the Website, helping improve performance and deliver high-quality content.
  7. Advertising – Cookies enable the display of personalized ads tailored to the user’s interests and needs, making advertisements less intrusive and more relevant.
  8. Social Media Integration – Cookies facilitate integration with platforms such as Facebook, LinkedIn, and Instagram, allowing for easy content sharing and additional features like commenting and liking posts.

§10. Functions of Technical Cookies

  1. User Session Maintenance – Technical cookies allow for user session continuity while navigating the Website, enabling smooth transitions between different sections without requiring repeated logins or re-entering the same information.
  2. Saving User Preferences – Technical cookies store user preferences, such as selected language, font size, color settings, and other customization options.
  3. Form Handling – Technical cookies support form functionality, such as login, registration, and contact forms, ensuring proper data processing.
  4. Website Performance Optimization – Technical cookies help monitor Website performance and loading speeds, allowing for optimizations that improve the quality of services.
  5. Security – Technical cookies enhance Website and user security by verifying user identities, detecting hacking attempts, and protecting against Cross-Site Request Forgery (CSRF) attacks.

§11. Functions of Analytical Cookies

  1. Website Traffic Measurement – Analytical cookies help monitor the number of visits, unique users, and page views, providing an overview of the Website’s popularity and performance.
  2. User Behavior Analysis – These cookies collect data on how users navigate the site, including time spent on specific pages, navigation paths, and points where users leave the Website.
  3. Conversion Optimization – Analytical cookies identify elements on the Website that influence business goals, such as registrations, order placements, or contact form submissions.
  4. User Segmentation – By using analytical cookies, users can be grouped based on various criteria, allowing for better content and offer customization to meet the needs of different audience segments.
  5. A/B Testing – Analytical cookies support A/B testing, which compares two versions of the Website to determine which performs better in achieving specific objectives. These tests help optimize the Website’s design, functionality, and content.

§12. Functions of Advertising Cookies

Testing and Optimizing Ad Content – Marketing cookies facilitate A/B testing and other analytical methods to assess which messages, formats, or creative advertisements are most effective and engaging for users.

Personalized Ads – Marketing cookies enable the display of ads tailored to users’ interests, preferences, and browsing history, making them more relevant and effective.

Remarketing – These cookies track users who have visited the Website but did not complete a purchase or action, allowing targeted ads to encourage them to return and complete their transactions.

Ad Performance Measurement – Marketing cookies monitor the effectiveness of advertising campaigns, including click-through rates, conversions, and impressions, helping to optimize marketing strategies.

Multi-Channel Ad Management – The use of marketing cookies simplifies the coordination and integration of advertising efforts across various channels, such as search engines, social media, and partner websites.